Contact us

QUICK LINKS ABOUT OUR SERVICES

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ThreeBusesWrapBusSandwichFor information and to get a ride, or to make a suggestion about services:

  • The RIDE (blue buses with fixed-route services). For day-to-day information, schedules, fares, etc., contact the Sitka Tribe of Alaska’s transit line at 747-7103 from 8 a.m. to 4:30 p.m. on Monday through Friday. You can leave a message at other times and days. You also can send an email to sabrina.smith@sitkatribe-nsn.gov for assistance.
  • Care-A-Van (white buses with door-to-door services). For information or to request or reserve a ride, call the Swan Lake Senior Center at 747-8617 from 8 a.m. to 4:30 p.m. Monday through Friday (from 5-9 p.m. on Monday through Friday, call 738-1333 to request a ride). You also can send an email to sandra.koval@ccsjuneau.org for assistance.
  • For other information about public transit in Sitka, you can email Center for Community at transit@cfc.org, or call 966-4232 and leave a message.

FOR COMPLAINTS

If you have a complaint about services on the RIDE’s blue buses, please contact Sitka Tribe as described above.

If you have a complaint about services on the Care-A-Van’s white buses, please contact the Swan Lake Senior Center as described above.

If you have other complaints or questions, you can contact Center for Community as described above. You also have a right to appeal to Center for Community about any grievance with either of our public transit services, if you are not satisfied with the response to your concern that you received from the two other partners who provide the day to day services.  Please use the same methods — email or phone — as described above, to contact Center for Community.